We're a dynamic team with great offices in Singapore, London, Bangkok, Jakarta and Sydney, serving our great customers worldwide. We’re expanding fast and are looking for a passionate and driven Merchants Acquisition Associate to join our growing team in Indonesia.
What You Will Do:
Project Management: Executing merchant acquisition projects like referral strategies as defined by the merchant acquisition manager
Agency Management : Liaising with agency partners on daily and weekly progress for merchant acquisition, build unified reporting system for all agencies and maintaining agency relationships/ communications
Data Analysis & Insights: Building structured data reporting for merchant acquisition in all channels, evaluate and come up with ideas for improvements
Quality Assurance: Ensures seamless onboarding of merchants, audit all stores documents based on SOP
Provide training for agencies and in-house sales team related with product and technical guidance
Collaborate with other departments such as engagement & support, central ops, product and client team for acquisition related initiatives and projects
Resolve acquisition & onboarding issues and complaints
What You Will Need to Know/Have:
Strong project management skills (e.g. planning, execution, evaluation)
Attention to detail, ability to create and follow processes
Strong communication skills
Ambitious, self-driven and highly motivated individual who can work well in a startup environment.
Must be able to work independently most of the time and think strategically when approaching tasks.
Coachable attitude with a willingness to learn
Good presentation and speaking skills - someone who can verbally and visually articulate their point of view clearly
Should have a deep desire to excel and develop a career in a hyper-growth tech startup
Comfortable with data analysis (MS Office, Google Docs / Sheets / Slides)
Able to multitask, prioritise, and manage time efficiently
Goal-oriented, organised team player
Bachelor’s Degree in Marketing, Business Administration, Sales, or any relevant field (Master’s degree preferred)
2-3 years of work experience in merchant acquisition, operations, or a similar field